Shipping & Delivery

Please Take a Moment to Read Before Placing Your Order

Custom-Made Shoes:

Our shoes are handmade with care to meet your specific needs. If the pair you want isn’t in stock, we’ll craft it from scratch at our overseas factory. Custom-made shoes typically take about 5-12 weeks to create and deliver. However, if we have your pair in stock, it will be delivered to you within 5-8 business days.

Availability Check:

To confirm availability, please contact us by phone or email. We’ll be happy to assist you in finding the right pair.

If we have your pair in stock, it will be delivered to you within 5-8 business days.

First-Time Buyers:

If this is your first time trying AIDA, International, or Dansport shoes, we recommend reaching out to us to ensure you get the perfect fit.

Returns & Refunds Policy:

Before placing your order, please take a moment to review our returns & refunds policy to understand the process and terms.

If the Shoes Don’t Fit:

If the shoes don’t fit as expected, please fill out the enclosed form with your preferred next steps. We also ask that you take photos or videos of the shoes on your feet and send them to us. This will help us understand how we can best assist you. Clear communication is key to finding the right solution for you.

Let's find your perfect pair of shoes together.